PRIVACY POLICY
At Haus of Brows x Honey Brow, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.hausofbrowsaus.com) or purchase our products.
By using our website, you consent to the practices described below.
When you interact with Haus of Brows x Honey Brow, we may collect:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Payment details are processed securely by third-party providers. We do not store your full credit card or payment information.
- Order History: Products purchased, order dates, preferences, and returns.
- Account Details: If you create an account, we may store your login details and saved addresses.
- Website & Device Data: IP address, browser type, device details, referring pages, and site navigation.
- Cookies & Analytics: To track browsing activity, site performance, and improve your shopping experience.
We use your information to:
- Process and ship your orders.
- Send order confirmations, shipping updates, and account notifications.
- Respond to customer service enquiries.
- Improve our products, services, and website functionality.
- Personalise your experience with relevant recommendations and offers.
- Send promotional emails or newsletters (only if you opt-in).
- Meet legal, regulatory, or fraud-prevention requirements.
We only share your information with trusted partners that help us operate our business, including:
- Payment processors to securely handle transactions.
- Shipping carriers to deliver your order.
- IT, analytics, and marketing service providers to improve our website and communication.
- Legal or regulatory bodies if required by law.
We will never sell or rent your personal data to third parties.
Our website uses cookies, pixels, and similar technologies to:
- Remember your login details and preferences.
- Analyse traffic, performance, and usage trends.
- Deliver tailored advertising and promotions.
You may disable cookies in your browser settings. However, this may impact some features of the website, such as checkout or personalised recommendations.
We take your security seriously. To protect your personal data, we use:
- SSL encryption for all transactions.
- Secure servers and firewalls.
- Limited employee access to personal information.
While we use industry-standard measures, no method of transmission or storage is completely secure. By using our website, you acknowledge this risk.
You have the right to:
- Request access to the personal information we hold about you.
- Correct or update your details.
- Request deletion of your data, subject to legal or contractual obligations.
- Withdraw consent for marketing communications at any time.
- Opt out of cookies or targeted advertising.
To exercise these rights, contact us at hello@honeybrow.com.au
If you subscribe to our mailing list, we may send you updates, promotions, and product news. You may opt out at any time by clicking “unsubscribe” at the bottom of our emails or contacting us directly.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites and encourage you to read their privacy policies.
We may update this Privacy Policy from time to time to reflect business operations, legal requirements, or regulatory changes. Updates will be posted on this page with the “Last Updated” date.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
📧 hello@honeybrow.com.au
Haus of Brows x Honey Brow
Last Updated: October 2025
